Like any other business, our requirement and expectation is to receive payment in a timely manner. Where possible, we can make payment arrangements with clients to suit their individual financial circumstances.
Our invoices are payable by the 20th of the month following the date of the invoice ("the due date"). We reserve the right to issue interim invoices on a regular interval basis based on work in progress. Otherwise our usual practice is to issue an invoice at the conclusion of a project.
Unless otherwise agreed with you, by accepting our engagement you grant us the permission to deduct fees from monies held on your behalf. An invoice shall be sent or handed to you on the day of deduction or immediately thereafter.
If an invoice is unpaid after the due date ("overdue"), we reserve the right to suspend our services until the invoice is paid in full, to require payment for future fees in advance, and to terminate the relationship.
Unless otherwise agreed with you, accounts overdue longer than one (1) month will incur interest at the rate of 18.00% per annum commencing from the due date and charged to your account on a monthly basis until payment is made in full. If we are required to take recovery action against you all collection costs will be payable by you.
For a full copy of our terms and conditions, please click here:
Grant and I appreciated very much how thorough Lorraine Michell was. It is not often you have documents explained to that degree. Thank you.